Our Policies
Delivery Area:
Our delivery area currently includes Gloucester County and surrounding
areas. If you are not sure if your party is taking place within
our delivery area, please give us a call to find out. We will
continue to expand our delivery area in the future.
Rental Agreement/Safety Rules/Operating Instructions:
On the day of your event, our driver will
have a copy of these documents and will need your signature at
that time.
Rain/Weather Policy:
There is no penalty or deposit lost for an event cancelled due
to rain or high winds as long as the cancellation takes place
before we get to your location to set up. If rain or high winds
are in the forecast for the day of your event, you may cancel as
late as the morning of the event prior to us leaving our
warehouse. We usually leave the decision up to you, but in cases
of heavy rain or high wind we cannot set up an inflatable.
Deposits:
A $50 deposit via MasterCard ,Visa or check is required at the time the
order is placed. This deposit is refundable as long as the event
is cancelled for a valid reason (i.e. weather, family emergency,
etc.) prior to our drivers arriving at your location for set up.
Methods of Payment:
The remaining balance is due in cash only at the time of set-up for residential customers. A company
check is acceptable for businesses, religious organizations
& schools. We no longer accept personal checks.
Sales Tax:
Applicable state sales tax will be added to all sales unless a
tax exempt number is provided.
Rental Periods:
" Full Day" = Full day rental (approximately 6
hours)
Yard Requirements:
The surface on which we set up the inflatable must be flat (no
more than 8 inches of slope over a distance of 15 feet) and
clear of any sharp objects, such as sticks and rocks, as well as
pet droppings. There should be no low hanging tree branches or
power lines overhead. Driveways (or streets for block parties)
are fine, just be sure to let us know ahead of time so we bring
sand bags instead of stakes to secure the inflatable.
Electrical Requirements:
We recommend a grounded outlet on a dedicated 20-amp circuit
breaker to run the blower that keeps the inflatable inflated.
Delivery vs. Customer Pick-up:
At this time we do not offer customer pick-up for any of our
equipment. We take care of the delivery and setup.
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